Numeric And Alpha Numeric Pagers Keep Customers Happy
Service industries are constantly coming up with innovative new ideas which take advantage of the unique features of alpha numeric and numeric pagers. Some examples of ways that pagers are contributing to efficiency and good (and repeat) customer service are:
Airline passengers in wheel chairs have been given increased mobility while waiting for their flight. This is particularly nice with the new extended arrival times required by most airlines, which can result in an hour or longer wait before boarding. In the past, such passengers had to stay in a particular assistance area until their flight was called. Now, such passengers are given a numeric pager on arrival at the airport, so that they can take advantage of the services in the terminal - such as restaurants, restrooms, shops, currency changers, etc. - and be paged when it is time to head for their departure gate for assistance in boarding.
Pagers are putting an end to queues at pharmacy counters. Now you can turn in your prescription, take a pager from the counter, and go take care of other shopping in the store until you are beeped when your medicines are ready to be picked up.
Customer service at hotels just got better! Using the multiple features of an alpha numeric pager system, hotels around the world are now implementing systems whereby staff and guests can use pagers to call for supplies, repairs, room service, etc. Communications between management and staff is streamlined and the increased level of service is contributing to repeat business. Whether it's used to order a tray of coffee and muffins or to verify a fire alarm exit, the pager has found its niche in the hotel service industry.
Speaking of fire alarms, systems using alpha numeric pagers have been created which can help a fire marshal tell the difference between a real or false fire alarm. In some areas this device has cut down on false fire alarms as much as 90%!
Many restaurants use numeric pagers now to streamline seating and service. When you enter, you are given a pager and pointed toward the bar for a cocktail. When your table is ready, you are beeped or vibrated. At your table, a pager allows you to summon a waiter or waitress when you are ready. You can even specify, by pushing the right button, whether you want the wine waiter, the busboy, the dessert tray or your tab!